Education
2019 Postdoctoral Research
Department of Business Administration, School of Business Administration, University of Macedonia (Scholarship from the State Scholarships Foundation (IKY)).
Research title: Sustainable Tourism Supply Chain Management: Designing Sustainable Services Using an Extended QFD Methodology.
2015 PhD
Interdepartmental Postgraduate Programme in Business Administration, Department of Business Administration, School of Business Administration, University of Macedonia (“Heraclitus II” scholarship).
Thesis title: Integrating quantitative methods in the development of a combined methodological framework, towards quality design and improvement in the services industry
2007 Master of Business Administration (MBA)
Interdepartmental Postgraduate Programme in Business Administration, Department of Business Administration, School of Business Administration, University of Macedonia (Scholarship for academic excellence, 2006–2007).
2005 BSc in Mathematics
School of Mathematics, Faculty of Sciences, Aristotle University of Thessaloniki (2005).
Academic Appointments
14 Oct 2026–presentAssistant Professor
Department of Economics, Aristotle University of Thessaloniki. Field: Quantitative Methods in Service Management.
2023–2026 Laboratory Teaching Staff Member (EDIP)
Department of Economics, Aristotle University of Thessaloniki.
Additional Information
Ad hoc Reviewer for International Journals and Conferences
Journals: European Journal of Operational Research · International Journal of Production Research · The TQM Journal · International Journal of Quality & Reliability Management ·International Journal of Productivity and Performance Management ·CITIES ·Applied Mathematical Modelling ·Expert Systems with Applications · Scientific Reports · Journal of Urban Technology · Research in Engineering Design · Studies in Educational Evaluation ·International Journal of Information Technology & Decision Making
Conferences: European International Business Academy Conference (EIBA)
Participation in the Organisation of International Conferences
20119th International Conference on Data Envelopment Analysis
DEA 2011, University of Macedonia, Thessaloniki, 24–27 August. Participation in conference organisation and provision of secretarial support.
20092nd Biennial International Conference on Services Marketing
“Orchestrating the Service Experience: Music to the Ears of our Customers”, University of Macedonia, Thessaloniki, 4–6 November. Participation in conference organisation and provision of secretarial support.
Professional Development
2022Open and Distance Education
Seminar for Adjunct Faculty Members (SEP), Centre for Training and Lifelong Learning, Hellenic Open University, 20 June–4 September 2022.
2008–2009Contemporary Issues in Special Education: Learning Difficulties
Annual educational seminar organised by the Centre for the Study of Psychophysiology and Education, Department of Primary Education, National and Kapodistrian University of Athens, 21 October 2008–12 June 2009.
2007–2008The Use of Information and Communication Technologies (ICT) in Organisations: Present and Future
Training programme delivered by the Information Systems Laboratory, University of Macedonia, 30 November 2007–30 May 2008. Part of the subproject “Modern Information and Communication Technologies in Business Organisation and Management”, within the project “Human Networks for Research and Technology Training – Second Cycle”, under the Operational Programme “Competitiveness”.
2006Preparation and Guidance for Advisers in the Craft Business Support Structure
Seminar organised by the GSEVEE Vocational Training Centre (KEK GSEVEE), under the “ARIADNE: Traditional Crafts and Urban Development” programme of the EQUAL Community Initiative, 18–23 December 2006.

